RATES AND TERMS
RATES
Providing fixed list prices is not the best idea when selling a product that is tailored specifically for each client and does not include the first standard part.
It is useful for both of us to first have a talk about what to do to achieve your objective and how to do it in the most cost-effective way. At the end of the day, you will get a customised estimate just for the job in question.
The estimate will include fixed prices for all items that can be defined in advance, plus a provision for out-of-the-pocket expenses and undefinable items, if these seem likely to occur. Of course, a ceiling may be set for these costs if you so wish.
For smaller-scale and quicker jobs it may make more sense to base the billing on time or amount of text, depending on the nature of the job.
As we both know, sometimes there will be emergencies that require results within just hours. I will always go the extra mile, but in such cases will have to levy a rush surcharge of 50%.
TERMS
As all business dealings involve a certain amount of “small print”, please read the following carefully.
Revisions
Revisions to submitted copy should be requested within 10 working days of receipt of copy. Otherwise I will assume the work has been approved as is. If your approval process is likely to take longer, please let me know in advance.
Fees include two rewrites unless otherwise agreed. Further major revisions, the introduction of new material or a change of the brief while the work is already underway are subject to an additional charge.
Delivery
Copy will generally be delivered by e-mail. Other means of delivery are possible at separate cost.
Confidentiality
All information about your company or its products and services will be handled in utmost confidentiality. If required, I will be happy to formalise this by signing a non-disclosure agreement.
Rush jobs
If your job requires a quick turnaround, please consult with me first. Depending on my workload, overnight service may or may not be possible. Please usually allow at least 2 working days for any assignment. A surcharge of 50% will apply to deliveries within 24 hours or less, or if the work needs to get done over weekends, national holidays etc.
Minimum charge
As all jobs, however small, require a certain amount of administration, its costs are covered by a minimum charge of 150 euro in 2006.
Invoicing
I will send my invoice by e-mail. If you would rather receive an invoice on paper, please notify me in advance.
Billing in euro
I invoice in euro, unless otherwise agreed. Please check the euro exchange rate against your own currency if your country is outside the euro area.
Payment
I kindly request you to effect payment by bank transfer within 7 days of invoice date. Be sure to include the payment reference number or the invoice number on the documents.
Oh, and one more thing. I commit to delivering what was agreed by the deadline agreed. For the sake of fairness, I hope it works both ways: when I’ve done my part of the deal, I would greatly appreciate it that my bill gets paid by the due date.
